If you use or support users with Fujitsu ScanSnap scanners, you might visit the ScanSnap Manager downloads to see if your model is listed and update your software to support Catalina and newer OS for Mac.
Like most, anyone on High Sierra or Mojave, was warned that with Catalina, and likely Big Sur, will need to replace their 32bit apps with 64bit versions. Otherwise you shouldn’t upgrade to 10.15 (Catalina) or Big Sur (release coming in late 2020).
Some have contacted Fujitsu but without any confirmation of updating the old Scansnap Manager. Instead, Fujitsu had release ScanSnap Home, which lacked granular feature set that ScanSnap Manager has. Not only that, but Home had taken on a more “Icon” look than intuitive settings.
But if you visit the ScanSnap Manager downloads (7-2020 it was at V7), you will need to remove the ScanSnap home version.
(Mac) Drag the ScanSnap Home folder )in Applications) to the trash and empty. Then, open the ScanSnap Online Update folder, and then open the SUB folder and run the online uninstaller. Once it completes, it will remove the Update folder from Applications. Now you can install the Manager software.
Well, the best tool for removing pups and malicious software, Malwarebytes, that was my goto and the first application for Windows that didn’t create problems, is no longer free. Well, the personal version is, but its kinda
Honestly, the person edition (home user) is supposed to be free to download, with a 14-day trial. But if you try to use the personal edition in a domain or workplace, the software will not only install, but will complete a malware scan. It is at the end of this scan, that it prompts you to purchase their Malware Team edition. You can’t quarantine, nor repair the infected volume scanned.
If you have a domain at home (some need domain controller for testing, other applications, running NAS, etc) then you will need to buy it.
Ok. I get it. Years of being free, and I am guilty of running it on some work machines (that are a non-profit owned) in a pinch. And that our IT dept doesn’t have very good malware protection aka McAfee (so many things get past it, we called it Crap-a-fee).
So, I know that unless I am helping a home user (and I do have them buy it if is solves/cleans their issue), but I’m kinda bummed as I have been recommending and marketing to home users to buy. And I even have a lifetime license. What I want is a bootable CD into Windows, that lets me scan all volumes. But it doesn’t work that way. Looks like I may buy some stand-alone versions for work (under $200 for 5 computers).
Bummer. Malware just got a little worse…