Category Archives: Hardware

Recovery Mode on a Mac Studio Pro

Apple Mac Studio Pro computer
Mac Studio Pro

Problem: to boot a Mac Studio into Recovery mode to run terminal command and disable SIPS (csrutil disable and csrutil enable).
Solution that didn’t work: Power off the Mac Studio, then hold the power button in…keep and even after startup chime look for display to show Recovery icons (one is gears as Options).
Didn’t get this…held for more than 30 seconds.

Resolution: Recovery mode doesn’t work with LG display and USB-C ! Instead, use HDMI out of the Mac Stupido and hopefully your display has more than one input. Repeat above and should get into Recovery screen options. Then select Utilities from menu and Terminal…

Xerox Versalink Bricked from flawed firmware update design…and Unbricked!

Please note: Mod Security doesn’t like some links or images I used and have to rename. Visit Xerox Support for your model and firmware…and remember AT YOUR Own Risk…

Laser printer with color lcd display
Xerox Versalink B400 Mono Laser Printer – discontinued

In the process of troubleshooting why a user’s Xerox B400 printer was set to paper size 8.5″ x 13″, I also checked the firmware version which needed updating.
The paper size issue was likely because the user can accidentally change the paper feed lever, which one can push up to the back and sides of the paper in the tray. This tells the printer its size, and after one returns the tray into the printer, the display will prompt to confirm. Well, the user must have confirmed it was this size. Thus the call for why it refused to print unless correct paper was selected (user knows its supposed to be US LETTER so…).

Meanwhile I was remote into the printer admin console, to check tray setting, along with firmware update. After 60 mins waiting from start of the update, I physically went to the printer and found it had a blue screen with ERR: Booter Failed! So I restarted the printer (power off, unplug, wait, replug, power on, Power start). Same error after 10-15mins of just no status.

error screen
Xerox B400 Err boot screen – she a brick now!

This was frustrating in design: After a call to Xerox support, some questions on why this seems common, and links received to attempt (remove toner, replace? Really??) and estimated rates for having an onsite tech show…since no extended warranty and a product that is discontinued…I followed the best advice the support person gave: visit the forums.

On a search for B400, ERR: BOOTER FAILED, I didn’t find the specific message I needed. But I did come across a suggestion that till this day, aggravates: the menu screen has hardware menu to initialize the boot mode, storage init mode, etc.

To get to this menu, called the AltBoot, you need to power off the printer, then turn on while also pressing the Home and Power buttons on the display. Then you should get a SPECIAL BOOT … display and if you hold the Home button in AND press finger on the AL BO of the SpeciAL BOot line, it will take you to a menu with numerical pad. Makes no sense. UNLESS you take the advice from the support forum:

NOTE: I did an initialize boot first. This is important. It does not indicate when done, and can take 30 mins.

menu screen for init boot
This is the screen when you have selected Storage initialization…

Updating Firmware on VersaLink B and C Series Printers using AltBoot

Download the latest firmware for your printer model from Xerox Support.
Locate an empty FAT32 formatted USB thumb drive.

Prepare the USB Drive

Create a folder named DWLD in the root of the USB drive.
Extract the firmware files from the *.zip file you downloaded from Xerox Support.
Copy the *.bin file into the DWLD folder on your USB drive.
Safely Remove the USB drive.

Boot the Printer using the AltBoot Procedure to Update Firmware

If the printer is powered on, press and hold the power button until the printer shuts down completely.
Insert the USB drive into the USB slot on the front of the printer.
Press and Hold the Home button and Power simultaneously and continue holding until the printer displays Special Boot Menu.
Tap and hold Special Boot Menu on the screen and press the Home button simultaneously until a dial screen appears.
On the dial screen, enter 6789# and the printer will display Special Boot Menu 1/3.
Tap Download Mode and then tap Yes on the confirmation screen to reboot the printer.
The printer will reboot and install the firmware file from the USB drive. This process may take several minutes and the printer may reboot several times. You MUST allow this process to finish completely without interrupting it.
The printer will print a Software Upgrade report when the firmware update is complete.
You may remove the USB drive and use your printer.

This worked! It came back to the Xerox logo screen. I was able to connect my laptop via USB cable, and then use the Versalink Firmware Install Utility and updated firmware on the (US English) support page.

There is confusion as Xerox’s support page as a tiny URL link in red,that one should immediately follow and update to.

Using the laptop, I launched the Versalink Firmware Utility, then find the recently downloaded BIN file, in this case firmware version 37.71.21 BUT there is a newer one in the Service Pack to 37.81.11 which I usually will do last.

Xerox support is hit and miss. Their labor cost for ONSITE in the US is $299 for the first 30 mins for this model, and then $69 per 15minutes thereafter! You realize that you can get a new printer for that labor of an hour or more.
Finally, I did order a new printer because this is the second Xerox Versalink that has bricked on me. First one was right out of the box with a C400 color! And I never deployed it, just prepped and was updating. I HIGHLY recommend that you use the VFI Versalink Firmware Install Utility and via USB cable and windows laptop, install updates this way. Not simple, not easy and painful if you have many printers deployed. Does Xerox have a remote printer management console/web app to maintain fleet of networked printers? that would really be ideal…

Its a new M2 Mac Studio for home!

Apple Mac Studio Pro computer
Mac Studio Pro

Well, thanks to a new Apple Card, I was able to finance a 2023 M2 Mac Studio Pro (Max, not the Ultra). I didn’t go crazy and with a educational discount, all said came to $2600 + Tax. This mac has 64 GB of Unified memory and 2TB of SSD storage, along with the SD card reader and up to 10Gb networking. When I priced a M2 Mac Mini (Pro), it was $300 less but didn’t have card reader or 10Gb interface. Sure, a CalDigit T4 dock would take care of more ports and card reader and yet, would be same price as the Studio.

For now, I migrated, and I did find some issues:

  • Intel apps didn’t come over or if they did, no longer work (Quickbooks, VMware Fusion, …)
  • I migrated from a mac to 2012 Mac Mini to this 2023 M2 studio and there is much junk files, prefs, linger apps and legacy extension that will no longer work or take up space.
  • My VMware ISOs, turns out, were totalling 200GB…It wasn’t until I migrated that I found out… THAT is why I didn’t go with a 1TB SSD but 2TB for the growth. I can’t run those VM’s anymore. πŸ™
  • – was able to get a Parallels to download (see 9to5Mac How to install Win11 ARM ) Win11 ARM and then use a version of Fusion (13.x) trial that let me make a Win11 VM. I really only need this for Intuit Quickbooks but trying to figure how to get my QBfile to this new Mac… glad I still have the MacMini and might sneakernet the file over…once I get Quickbooks up on the Win11ARM if there is a version for ARM..
  • .

    All in all, the M2 Mac Studio was worth it. Now, I still need to get FinalCutPro and video cam/DLSR to create videos. I am using a Thunderbolt OWC Thunderbay 4-DRIVE for storage and every so often, a HDD will spin up like something is looking for it. Internet is NOT happy with OWC and the Thunderbay so I may spend $$$$ in the future for a NAS and move my files there. But I need a Thunderbolt array for edit/storage so…that is another article to blog about.

    My only fistpump at Apple is the ram upgrade price greed… from 32GB to 64GB is a $200 jump. Same with storage from 1TB to 2TB is massive cost increase. Lesson learned: get what you think you’ll need, not what you have now, because with Apple, you can’t upgrade later…unless your replace with new computer (cha-ching!).

    2023 M2 Macmini Wifi issues already?

    M2 Mac Mini front with apple logo on top near middle rear of image- no features on front
    Apple M2 Mac Mini 2023 front with no more infrared or indicator

    Apple’s new M2 Mac Mini and Mac Mini Pro aren’t even out a month, and Apple’s support forum are showing over 70 posts to complain of wifi dropping or none, when using Wifi 6E or Comcast Wifi.

    Apple released two versions of the M2 Mac Mini: the cheaper M2 Mac Mini with only 2 USB-C/Tbolt 4 ports and max 24GB RAM/2 TBStorage, or the M2 MacMini Pro version with maximum 32GB Ram and 8TB storage.

    M2 Mac Mini Pro rear with ports and cooling showing.
    M2 Mac Mini Pro 2023

    Clearly, Apple is aiming for the tween of Desktop user but not the workstation user that a Mac Studio would fill. I’m not even going to compare the Mac Pro since that niche is costly and quiet on the newsfront. Notice in the image of the back of the M2 MacMini Pro that it has 4 USB-C/Tbolt-4 ports. The lower-priced M2 Macmini (non-Pro) has only 2 USB-C/Tbolt-4 ports. Both are configurable to optional 10Gb Ethernet (Nbase-T Ethernet with support for 1Gb, 2.5Gb, 5Gb, and 10Gb Ethernet using RJ-45 connector).

    But both also have Wifi6E (802.11ax). I’m wondering if any of these Xfinity users are on the XB8 newest gateway that does Wifi6E?

    2023 – RIP DarkSky

    Dark Sky app icon

    RIP Dark Sky, I knew you well.
    Well, until Apple bought it in 2020.
    Then it was nothing but sadness. About 4 months ago, after an iOS update, I noticed a 1/2023 warning on the app on my phone. It was a subtle reminder that I should be using Apple’s Weather app instead.

    Weather has improved with iOS 15 and now iOS 16. You can have lock screen widgets showing precipitation and temp. You could with Dark Sky but it was hit or miss depending on your phone and iOS level.

    weather app with sun right, behind a cloud

    The new Weather app has some nice features, as the lock screen will change with the weather… moody grey, or morning clouds or dusk. Even 10pm at night shows a cloud with dark sky. If you open Weather and touch the hourly forecast, you will see a visual chart of the temp. Touch the tiny thermometer and you now have choices such as wind and precipitation with measurements every 6hours. Close that (hit the X ) and you return to main screen. There, if you scroll down past the clutter of a map (See, this is where Dark Sky shined… the local map gave radar and not a clutter of state names, cities and towns).
    And below that map, are a section of the same chart choices, but in sections that you can access as well as via the hourly section.

    I can’t blame the creators of Dark Sky for “selling out”. I mean, afterall, Apple was their market and they were a dev for them. I just hope they run into a weather situation that the new Weather app, well, missed. Because money can’t buy happiness. But it can buy a roof that doesn’t leak or blow away.

    All I want is a Mac Studio Pro for 2023…

    Apple Mac Studio Pro computer
    Mac Studio Pro

    …or a refresh MacMini M2 w/32GB Ram and 1TB SSD. Otherwise, I will have to fold and buy a Mac Studio Pro with 32GB and 1TB SSD, which I’d rather have the 64GB w/2TB SSD because “you can’t upgrade any Mac Mini or Mac Studio Pro” products.

    Currently, Apple hasn’t refreshed the MacMini since over a year ago, with the M1 MacMini. But it limits the maximum memory to 16GB. And there are no options to upgrade any version after purchase. My current MacMini is a 2012, capped at 16GB and two, 1TB storage drives; a 1TB SSD and a 1TB HDD – not currently possible with recent Apple MacMini models.

    M2 MacbookAir available to order and surprise: throttling if doing intense work!

    M2 Macbook Air Laptop Dispaly
    Apple M2 MacbookAir in Midnight

    Apple finally releases the M2 MacbookAir for order on July 8th, 2022.

    While I tend to recommend when buying a model like this, to get the most ram you can afford, because you cannot upgrade it later. And storage. This model offers a dual USB charger so you can charge a phone AND the M2 MBA.

    And surprise: while I have one on order, I noticed that on twitter, there are comments that doing some rather non-typical editing of 8K video files, the processor is designer to throttle down for thermal protection.

    Personally, if you are doing editing, really, you need to use a Pro model. The MacbookAir is a “notebook” for lightweight use. Step up to the 14″ Pro…which soon should see an M2 revision.

    iOS 14.1 to iOS 14.2 a whopping 4.8GB


    Apple has updated the iOS 14 again (first it was 14 then 14.1 with important bug fixes, and now 14.2…all within less than 60 days).

    14.2 security changes (note, you can’t download the update, but have to use over the air, or iTunes to install).

    There are a host of new features like Intercom, new Emoji, Music Recognition, Optimization of AirPod Charging, improvement to new Ipad-Air camera features, Apple Watch App changes, Applecard update and new wallpapers…personally, I just want to know why my iPhone has to have Privacy off for wifi network at work (Aruba networks Access Points) as it was fine prior to iOS14 and now, is it Aruba needing patch or Apple making changes without notification…again.

    One more thing, it took over 30 mins to update! Do NOT do an update unless you can spare 1/2hr or more…!

    Fujitsu ScanSnap Manager now 64bit for Mac

    scan snap s1100 portable document scanner

    If you use or support users with Fujitsu ScanSnap scanners, you might visit the ScanSnap Manager downloads to see if your model is listed and update your software to support Catalina and newer OS for Mac.
    Like most, anyone on High Sierra or Mojave, was warned that with Catalina, and likely Big Sur, will need to replace their 32bit apps with 64bit versions. Otherwise you shouldn’t upgrade to 10.15 (Catalina) or Big Sur (release coming in late 2020).

    Some have contacted Fujitsu but without any confirmation of updating the old Scansnap Manager. Instead, Fujitsu had release ScanSnap Home, which lacked granular feature set that ScanSnap Manager has. Not only that, but Home had taken on a more “Icon” look than intuitive settings.

    But if you visit the ScanSnap Manager downloads (7-2020 it was at V7), you will need to remove the ScanSnap home version.
    (Mac) Drag the ScanSnap Home folder )in Applications) to the trash and empty. Then, open the ScanSnap Online Update folder, and then open the SUB folder and run the online uninstaller. Once it completes, it will remove the Update folder from Applications. Now you can install the Manager software.

    Apple adds new iPad Pro with LIDAR and more…

     The new iPad Pro and Magic Keyboard

    The new iPad Pro and Magic Keyboard.

    This month, Apple is releasing a new iPadPro with optional Magic Keyboard and trackpad support.

    I read the reviews…and some make sense: why? This is expensive and the LIDAR for AR is before the cart, so to speak. I just know too many cool uses and also that fragility of Apple design for replacement costs… but hey, watch their pro-mo video on it!

    You can read more about the technical specifications.
    Apple keeps saying that iPads are not a computer but then they taunt this as your next “computer that is not a computer”. Honestly, I think many do not need a computer, and just a tablet and phone. But durability is not Apple. And reasonable cost is not Apple.

    Read the pricing below, but I think that for the value, a loaded 13″ MacbookAir would do all you need (except the LIDAR and pencil). Think about the new MacbookAir at $1499 for 16GB ram, and 512GB storage vs a 12.5″ iPad ($1299 with 512GB), plus add ($349) for the Magic Keyboard and another ($129) for the Pencil. That is more than the MacbookAir. Oh, and if you are worried, AppleCare+ should be a no-brainer at $199-249.

    Now the OUCH in Pricing:
    The new 11-inch and 12.9-inch iPad Pro will be available in silver and space gray finishes. A starting configuration of 128GB offers pro customers more room for their apps and content, along with 256GB, 512GB and 1TB configurations.

    The 11-inch iPad Pro starts at $799 (US) for the Wi-Fi model and $949 (US) for the Wi-Fi + Cellular model, and the 12.9-inch iPad Pro starts at $999 (US) for the Wi-Fi model and $1,149 (US) for the Wi-Fi + Cellular model.

    Trackpad support will be available on any iPad running iPadOS 13.4, and work with Apple’s Magic Mouse 2, Magic Trackpad 2 and the Magic Keyboard for iPad Pro. Third-party mice connected over Bluetooth or USB are also supported.

    The Magic Keyboard for iPad Pro will be available for purchase in May for $299 (US) for the 11-inch iPad Pro and $349 (US) for the 12.9-inch iPad Pro with layouts for over 30 languages, including simplified Chinese, French, German, Japanese and Spanish.

    The second-generation Apple Pencil for iPad Pro is available for $129 (US). The new Smart Keyboard Folio for the new iPad Pro is available in space gray for $179 (US) for the 11-inch iPad Pro and $199 (US) for the 12.9-inch iPad Pro with layouts for over 30 languages, including simplified Chinese, French, German, Japanese and Spanish.

    IpadPro profile from side with magic keyboard attached
    Looks helluva lot like Surface Pro from Microsoft.

    Anyone else think this looks like A Surface Pro in this shot?

    iPadOS 13.4 with trackpad support will be available on March 24 as a free software update for all iPad Pro models, iPad Air 2 and later, iPad 5th generation and later, and iPad mini 4 and later.