A friend referred me to her friend for some WordPress support. While most of the issue was PEBKAC, I learned that there are still dated-looking WordPress sites, that use vulnerable PHP and some wonky CSS custom editing to get solutions. While I was able to hard edit a PHP file and make the client changes, I refused to update the PHP version of her cPanel site because I was not the theme creator and not comfortable making a change that could result in a borked theme or live site used for business income. I left the requested work* resolved and completed, and further changes to the “footer”.
But the client never paid, did not ask for invoice nor had I a chance to bill for the time after cancelling any further support. I’ll chalk it up for no good deed goes unpunished.

The lesson here is not only being leery of unstable business owners that fail to understand, aka ignore, their website underpinnings, but the main problem was actually caused by the website user/owner clicking a feature that resulted in a change to editing the page. Visual is versus Text. So I recommend, take a course in Beginning WordPress content creation. Knowing some HTML is even better. Plus if you fire/cancel your Websupport person, you better realize, they won’t ever help again.